A clear way in

From application
to show day.

Start with the right expectations. TourAssist is in pre-launch: applications are open, access is selected, and the first product is a private web app.

01 · APPLYTell us how you work.Full tours and consistent one-night shows both belong here.
02 · CONNECTHave a one-on-one conversation.Discuss the workflows and features that would make TourAssist useful to you.
03 · ACTIVATEOpen your private workspace.Selected members receive onboarding instructions as pilot access opens.
04 · SHAPEUse it. Tell us what’s missing.Practical, regular feedback drives the product priorities.
Access questions

Know where you stand.

Does applying reserve a place?

No. The Founding 100 is a selected group, not the first 100 form submissions. We review experience, consistent use and useful perspectives before offering access.

Do I need an App Store download?

No. The current release is a responsive web app accessed through your browser. Native iPhone distribution is not available yet. Approved members receive the correct access link during onboarding.

Why does sign-in say my access is not active?

An Auth0 account verifies who you are; it does not automatically approve TourAssist membership. Use the exact email you were invited with. An unapproved or revoked account cannot open private tour records.

When do the six free months start?

Your six-month free period begins when your selected-member access is activated—not when you apply. The next six months are offered at 50% off the announced Pro price. Paid billing is not currently open.

Can my band or crew share my login?

No. Each person should use their own verified account, with access assigned to their role. Independent team onboarding opens only after tour isolation and file access checks are complete.

Can I use TourAssist for regular single-night shows?

Yes. The program welcomes people who consistently work one-night shows as well as touring artists, managers, musicians, crews, industry leaders and labels.

Contact and feedback

Keep the conversation
close to the work.

The website does not direct you to an unverified email address. Use the appropriate route below.

Before acceptance

Pre-launch applications

Tell us about your work, requested features and organization in the Founding 100 application.

Approved members

Private feedback

Open Feedback inside your signed-in workspace. Submissions are saved to the database and visible to you and the TourAssist owner. Email notifications are not required for the inbox to receive them.

Direct support

Public contact setup

A verified support mailbox and security-reporting channel are still being connected. During onboarding, use the contact instructions provided by the TourAssist team.

Privacy before pilot launch

Clear permissions.
Clear expectations.

Final Privacy and Terms pages are pending the confirmed business identity and support contact. This section is a product explanation, not a substitute for those policies. Do not submit confidential tour packets during public pre-launch application intake.

What does the application collect?

The form collects your name, email, optional phone, role, optional organization, show frequency, expected use, experience, workflow challenges and requested features. It is saved in Cloudflare D1 for selection and onboarding review.

How does location work in the phone preview?

The homepage uses a Nashville example unless you press “Use my location.” If you allow it, rounded coordinates are sent to Open-Meteo and BigDataCloud to display local weather and a place name. The example hotel and venue do not become real bookings for your location.

Is the website assistant a live AI service?

No. The marketing conversation is an interactive illustration with example answers. The private app has separate permission-scoped AI code; real-member production usage still needs verification.

A better tool starts
with real feedback.

Bring your everyday workflow—not a perfect tour. We want to know what makes the work harder and what would make it simpler.

Apply for Pre-Launch Access →